Harper & Jennings, a boutique law firm with multiple locations, needed to streamline internal collaboration and client file management. Their reliance on outdated email communication and physical file sharing was slowing down case handling, leading to client dissatisfaction and lost billable hours.
Solution:
We implemented a full Microsoft 365 solution, including the setup of Microsoft Teams for real-time collaboration between their offices. SharePoint was integrated for secure document management, allowing legal teams to easily access and share client files. MS Power House also provided continuous support to ensure a smooth transition.
Improved internal communication by 30%.
Reduced case handling times by 20%, resulting in faster client service.
Enhanced document security and compliance with legal standards.
Boosted firm-wide productivity, saving thousands of dollars in lost billable hours.
Results:
Improved internal communication by 30%.
Reduced case handling times by 20%, resulting in faster client service.
Enhanced document security and compliance with legal standards.
Boosted firm-wide productivity, saving thousands of dollars in lost billable hours.