The challenge
- One-size-fits-all bundled licenses created recurring waste.
- License decisions were not tied to role, department, or access need.
- Offboarding did not consistently remove or reclaim licenses.
Our approach
- Reviewed user base, license assignments, mailbox needs, and Microsoft 365 usage.
- Designed a mix-and-match licensing model matched to actual job requirements.
- Embedded license logic into onboarding to prevent over-licensing for new users.
- Built governance and reclamation steps into the user lifecycle.
Results
$1,000+
Monthly Microsoft 365 savings
Role-based
License assignment model
Governed
Onboarding & reclamation flow
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