The challenge
- 20+ DLs were maintained manually based on changing employee metadata.
- Membership depended on job code, department, location, supervisor, business unit, and more.
- Updates were time-consuming and prone to missed changes.
Our approach
- Used SuccessFactors employee data as the source of truth.
- Processed data through Power Automate, Azure Automation runbooks, PowerShell, and Blob Storage.
- Applied rules over employee attributes to determine DL membership.
- Updated Exchange Online DLs automatically as metadata changed.
Results
20+ DLs
Updated from HR data automatically
Rule-driven
Membership logic
Reduced
Manual admin & errors
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