The challenge
- Students could find users they should not contact.
- Teams were created without naming standards or owners; OneDrive sharing was broad.
- Sensitive departments (HR, finance, counseling) lacked consistent classification.
Our approach
- Mapped real education relationships before configuring policies.
- Segmented users: students, teachers, staff, admins, finance, counselors, external.
- Designed Information Barriers and Teams governance by grade/school/program/department.
- Cleaned up SharePoint site permissions and external sharing.
Results
Segmented
User population
Governed
Teams & SharePoint creation
AI-ready
Foundation for safe Copilot rollout
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